FAQ
Straight Answers. No Runaround.
We believe informed homeowners make better decisions. Here are the questions we hear most — answered honestly.
General
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How do I know if I need a repair or a full replacement?
It depends on the age of your roof, the extent of the damage, and the condition of the underlying structure. After a thorough inspection, we'll give you a clear recommendation — along with the reasoning behind it. We'll never push a replacement if a repair is the right call, and we'll never sell you a repair that won't hold.
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How long does a roof replacement take?
Most residential roof replacements are completed in one to two days. Larger homes, complex rooflines, or commercial projects may take longer. We'll give you a realistic timeline before we start — and we stick to it.
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Do I need to be home during the project?
You don't have to be home during the work itself, but we do ask that someone is available when we start and when we wrap up. We walk through the scope with you before we begin and review the completed work with you at the end.
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What makes Strux different from other roofing companies?
We remove the three things homeowners hate most about roofing: confusion, pressure, and unpredictability. We give honest assessments, explain your options clearly, and back every project with our Strux Lifetime Workmanship Warranty. We're not done when the job is finished — we're accountable long after.
Estimates & Pricing
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Is the estimate really free?
Yes — always. No obligation, no pressure, no follow-up sales calls. We come out, take a look, and tell you what we find.
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How long does an estimate take?
Most inspections take 30 to 60 minutes depending on the size and complexity of the roof. We'll walk you through our findings on the spot.
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Why don't you list prices on your website?
Every roof is different — size, pitch, material, condition, and scope all affect the cost. Giving a number without seeing your roof wouldn't be honest. What we can promise is a clear, itemized estimate with no hidden fees.
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Will my price change after the project starts?
Only if we uncover hidden damage that couldn't be detected during inspection — which we'll always document and explain before moving forward. We don't surprise you with add-ons at the end.
Materials & Warranties
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What roofing materials do you install?
For residential roofs, we install asphalt shingles, metal roofing, and tile. For commercial properties, we install TPO, EPDM, and built-up flat roofing systems. We match materials to your specific needs, budget, and Florida's climate demands.
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What is the Strux Lifetime Workmanship Warranty?
It means we stand behind the quality of our installation — not just the materials — for as long as you own your home. If a workmanship issue ever arises, we come back and make it right. No loopholes, no fine print runaround.
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Do roofing materials have their own warranties?
Yes. Most manufacturers offer material warranties that cover defects in the product itself. As a GAF-certified installer, we ensure your materials are installed to spec so your manufacturer warranty remains valid. We'll explain exactly what's covered and for how long before any work begins.
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What is the $20,000 Workmanship Guarantee?
As a GAF-certified contractor, we're able to offer an enhanced workmanship guarantee backed by GAF. This provides an additional layer of financial accountability on top of our own warranty — so you're protected from two directions.
Storm Damage & Insurance
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What should I do immediately after storm damage?
Stay safe and don't attempt to inspect or repair the roof yourself. Document any visible damage from the ground if you can, and contact us. We'll get out quickly, assess the damage thoroughly, and help you understand your options before you contact your insurance company.
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Do you work with insurance companies?
Yes. We document damage thoroughly, prepare detailed reports, and communicate directly with your adjuster to help make sure you receive the coverage your policy entitles you to. We guide you through every step of the process.
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Will filing a claim raise my insurance rates?
That depends on your policy and provider. We'll walk you through what to expect before you file so you can make an informed decision — not a rushed one.
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What if my insurance claim is denied?
We've helped homeowners navigate this. If your claim is denied or underpaid, we can help you understand your options, including the appeals process and when it may make sense to involve a public adjuster.
Roof Rejuvenation
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What is roof rejuvenation?
Roof rejuvenation is a professional cleaning and treatment process that removes algae, moss, and debris while restoring flexibility to aging shingles. It can meaningfully extend the life of a roof that still has good structural integrity.
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Is rejuvenation a substitute for replacement?
Sometimes — but not always. If your roof's core structure is sound and it has several years of life remaining, rejuvenation can be a smart, cost-effective option. We'll tell you honestly whether it makes sense for your specific roof or whether replacement is the better long-term call.
Commercial Roofing
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Do you handle commercial roofing projects?
Yes. We install and maintain TPO, EPDM, and flat roofing systems for commercial properties across Central Florida. We bring the same standard of planning, communication, and craftsmanship to every commercial project.
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How long does a commercial roof last?
TPO and EPDM systems typically last 20 to 30 years with proper installation and maintenance. We install them correctly from day one so you're not dealing with premature failures.